Privacy Policy

Privacy Policy:

At Mikaela On The Bike, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or engaging with our services. We encourage you to read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect:

1.1 Personal Information:
When you place an order or create an account on our website, we collect personal information such as your name, email address, shipping address, and payment details.
We may also collect additional information, such as your phone number, to facilitate the delivery of your order or to provide customer support.

1.2 Log Data:
Like many websites, we collect log data that includes your IP address, browser type, pages visited, access times, and referring URLs. This information helps us analyze trends, administer the website, and improve user experience.

2. Use of Information:

2.1 Order Processing and Fulfillment:
We use the personal information you provide to process and fulfill your orders, including shipping, payment processing, and customer support.

2.2 Communication:
We may use your email address or phone number to communicate with you regarding your orders, provide order updates, respond to your inquiries, and send promotional offers or newsletters (if you have opted-in to receive such communications).

2.3 Website Improvement:
We analyze the information collected to improve our website, products, and services. This includes monitoring user preferences, analyzing website traffic patterns, and enhancing the overall user experience.

3. Information Sharing and Disclosure:

3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as shipping carriers, payment processors, and customer support platforms. These service providers are obligated to protect your information and only use it for the purposes specified by us.

3.2 Legal Compliance:
We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe such action is necessary to protect our rights, safety, or the rights and safety of others.

4. Data Security:

4.1 Security Measures:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of transmission or storage over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights:

5.1 Access and Control:
You have the right to access, update, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities.
To exercise these rights or seek further information, please contact us using the contact details provided below.

6. Changes to the Privacy Policy:

6.1 Policy Updates:
We may update this privacy policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

Contact Us:
If you have any questions, concerns, or requests regarding our privacy policy or the use of your personal information, please contact us at:

Email: info@mikaelaonthebike.com

We will respond to your inquiries as soon as possible and work diligently to address any concerns you may have regarding the privacy and security of.