Shipping and Tracking
Shipping and Tracking:
Shipping Carriers:
1.1 Main Shipping Carrier:
We primarily use UPS (United Parcel Service) as our main shipping carrier for domestic orders. UPS offers reliable and efficient delivery services.
1.2 Alternate Shipping Carrier:
In cases where UPS does not recognize the address provided, we will use USPS (United States Postal Service) for shipping to ensure your order reaches you promptly.
Shipping Timeframes:
2.1 Domestic Shipping:
For domestic addresses within the United States, the estimated shipping time is typically 3-5 business days from the date of order fulfillment.
Please note that weekends and public holidays are not considered business days and may affect the overall delivery timeframe.
Tracking Information:
3.1 Order Fulfillment:
Once your order is fulfilled at Mikaela On The Bike, we will generate a tracking number for your shipment.
3.2 Email Notification:
The tracking number will be sent to the email address provided during the checkout process.
Please ensure that the provided email address is accurate and accessible.
Tracking Your Shipment:
4.1 Tracking Options:
To track your shipment, please visit the UPS or USPS website and enter your provided tracking number in the designated tracking section.
The tracking information will provide updates on the current status and location of your package throughout the delivery process.
4.2 Tracking Updates:
Please allow some time for the tracking information to become available after receiving the tracking number. It may take a short period for the carrier to update their system.
Address Recognition and Alternate Shipping:
5.1 Address Verification:
We rely on UPS to recognize and verify addresses provided during the checkout process.
If UPS does not recognize the address as a valid shipping destination, we will use USPS as an alternate shipping option to ensure your order is delivered promptly.
Order Issues:
6.1 Delivery Problems:
In the event of any delivery issues, such as delayed or lost packages, please contact us immediately at info@mikaelaonthebike.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions and Support:
8.1 Customer Support:
If you have any questions, concerns, or need assistance regarding your shipment or tracking, please reach out to our customer support team at info@mikaelaonthebike.com. We are here to help.
We appreciate your business and hope that our shipping and tracking policy provides clarity and assurance throughout your ordering process. Should you require any further information, please do not hesitate to contact us.
Shipping Carriers:
1.1 Main Shipping Carrier:
We primarily use UPS (United Parcel Service) as our main shipping carrier for domestic orders. UPS offers reliable and efficient delivery services.
1.2 Alternate Shipping Carrier:
In cases where UPS does not recognize the address provided, we will use USPS (United States Postal Service) for shipping to ensure your order reaches you promptly.
Shipping Timeframes:
2.1 Domestic Shipping:
For domestic addresses within the United States, the estimated shipping time is typically 3-5 business days from the date of order fulfillment.
Please note that weekends and public holidays are not considered business days and may affect the overall delivery timeframe.
Tracking Information:
3.1 Order Fulfillment:
Once your order is fulfilled at Mikaela On The Bike, we will generate a tracking number for your shipment.
3.2 Email Notification:
The tracking number will be sent to the email address provided during the checkout process.
Please ensure that the provided email address is accurate and accessible.
Tracking Your Shipment:
4.1 Tracking Options:
To track your shipment, please visit the UPS or USPS website and enter your provided tracking number in the designated tracking section.
The tracking information will provide updates on the current status and location of your package throughout the delivery process.
4.2 Tracking Updates:
Please allow some time for the tracking information to become available after receiving the tracking number. It may take a short period for the carrier to update their system.
Address Recognition and Alternate Shipping:
5.1 Address Verification:
We rely on UPS to recognize and verify addresses provided during the checkout process.
If UPS does not recognize the address as a valid shipping destination, we will use USPS as an alternate shipping option to ensure your order is delivered promptly.
Order Issues:
6.1 Delivery Problems:
In the event of any delivery issues, such as delayed or lost packages, please contact us immediately at info@mikaelaonthebike.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions and Support:
8.1 Customer Support:
If you have any questions, concerns, or need assistance regarding your shipment or tracking, please reach out to our customer support team at info@mikaelaonthebike.com. We are here to help.
We appreciate your business and hope that our shipping and tracking policy provides clarity and assurance throughout your ordering process. Should you require any further information, please do not hesitate to contact us.